During your delivery there is nothing you have to worry about. Our team will be there anywhere from 1 to 3 hours depending on the complexity of the furniture. Please make sure you or someone will be preset during those installation hours of your delivery. Our Delivery associate will let you know an approximate time of completion. For the safety of everyone we also ask if there are any children present that they keep a safe distance from our delivery associates while they work. We want to ensure your safety and the safety of your love ones. Because at times big pieces of furniture have to be maneuver our delivery associates need space to work.
At Caravana Furniture we try to provide as much information as possible so our clients can make the best decision when purchasing their furniture. The client is responsible for making sure the furniture will fit in the desired space. If furniture does not fit in the desired space it is not the responsibility of Caravana Furniture to return the product once it has been delivered. If at this point the client must return the furniture there will be a restocking fee of 35% that does not including the delivery fee. If in any circumstances the space is very narrow and the piece of furniture will not fit through a door or hallway the client will have to sign a waver to lift any liability on the damage of the furniture while trying to bring it into the house.